Purpose of this Lone Working Policy  

At K.A.M Life - Kelly-Ann .M. Wagner, I am committed to providing a safe and secure environment for both myself and  my clients. This policy aims to outline guidelines and procedures for lone working,  ensuring my well-being and safety during my sessions with clients. 

Definition of Lone Working 

Lone working refers to situations where a counsellor carries out their duties without  direct supervision or in the absence of colleagues within close proximity. This may  include working from home or in individual therapeutic rooms, remote sessions, or  conducting home visits. 

Risk Assessment 

To ensure my safety, a thorough risk assessment will be conducted for my venue,  taking into account factors such as location, accessibility, emergency procedures, and  potential risks associated with clients' circumstances. The risk assessment will be  regularly reviewed and updated as needed. 

Communication and Check-In Procedures  

Before committing to an appointment in my diary, I will aim to have had at least a ten minute conversation with a client so I can get a ‘feel’ for how they might be. If I feel safe  enough, I will go ahead and work with the client alone. However, I will notify my  family/colleagues I am in a session with a new client and inform them of my  appointment times. I will re-engage with family/colleagues when I come out of the  session, usually by text.  

I will maintain regular contact with my family during lone working sessions, utilizing  appropriate communication channels such as phone calls, text messages, or dedicated  communication software. 

Emergency Procedures 

I am familiar with the emergency procedures specific to my sessions and l have access to relevant emergency contact information. 

In the event of an emergency, I will follow the established emergency procedures,  ensuring the safety of both me and my clients. This may involve contacting emergency  services, alerting someone, or taking appropriate protective measures. 

Personal Safety Measures 

I will be up to date with personal safety training to manage potentially challenging  situations.  

Where applicable, I may have access to personal safety devices, such as panic buttons  or alarms, to be used in case of immediate threats to personal safety. 

Well-being Support 

My well-being is of utmost importance. Regular supervision sessions and debriefings  will be scheduled to provide a supportive environment for me to discuss my experiences  and seek guidance when needed. 

I will ensure that I prioritize self-care and take regular breaks to manage my own well being effectively. 

Review and Evaluation 

This policy will be periodically reviewed to ensure its effectiveness and relevance.