Data Protection
Updated September 2025
Counselling • Psychotherapy • Holistic Life Support - Compassionate support through life’s changes, tailored for your unique mind, home & soul.
Data Protection
Updated September 2025
You can find a summary of my Data Protection policy on my website and in my contract. Below you will find a detailed description of my
Data Protection Policy
Your privacy is very important to me, and you can be confident that your personal information will be kept safe and secure and will only be used for the purpose it was given to me. In my practice, I only gather information to contact you.
I adhere to current data protection legislation, including the General Data Protection Regulation (EU/2016/679) (the GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
This privacy notice tells you what I will do with your personal information from the initial point of contact to after your therapy has ended.
● Why am I able to process your information, and what purpose am I processing it for?
● Whether you must provide it to me
● What do I store, and how long do I store it for
● Whether there are other recipients of your personal information
● Whether I do automated decision-making or profiling,
● Your data protection rights.
I am happy to chat through any questions you might have about my data protection policy, and you can contact me via email or telephone.
‘Data controller’ is the term used to describe the person who collects, stores and has responsibility for people’s data. In this instance, the data controller is me.
I am registered with the Information Commissioner’s Office [Insert registration number]. [Company registration details if appropriate].
My postal address is: [Address]
My phone number is: 07865 759670.
My email address is: Info@kam-kellyannmwagner.com
Why am I able to process your information and what purpose am I processing it for.
If you are currently having sessions with me or are in contact with me to consider sessions, I will process the data I need to contact you. GDPR also makes sure that I look after any sensitive personal information that you may disclose to me appropriately.
Whether you have to provide it to me
You are not obliged to provide me with your personal information, but it will be difficult for me to contact you otherwise.
What do I store and how long do I store it for
I store your name, address, email address, home address, emergency contact and/or GP contact and telephone number with my GDPR compliant, fully encrypted, password- and 2-FA admin portal. After we finish working together, I will wait 2 years before I permanently delete these details. If you get in touch at a later date for more sessions, I will need to gather your data again.
I also store and keep very short and brief session notes. These are held securely within my GDPR-compliant, fully encrypted, password and 2FA online admin portal and separate to your personal details. These notes will be held for 7 years as required by law. You have a right to see your notes at any time. I will never disclose them to anyone without your explicit informed consent and prior agreement.
Whether there are other recipients of your personal information There are no other recipients of your personal information. Very occasionally, I may pass your telephone number to another professional to whom I may refer you. You would gain your informed consent beforehand of this interaction.
Whether I do automated decision-making or profiling
I do not use automated decision-making or profiling.
Your data protection rights.
You have a right to ask what information I hold about you. You have a right to ask to see the information I have on you. I will be open to sharing all that I have with you. You can correct any mistakes that may be in the personal data I have on you.
To request the information I have on you, please put this request in writing to info@kam-kellyannmwagner.com I will aim to respond to your request as quickly as possible.
Website Data
When someone visits my website, I use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. I do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way that does not identify anyone. I do not make or allow Google Analytics to make any attempt to find out the identities of those visiting my website.
Like most websites, my website uses cookies to help the site work more efficiently. No user-specific data is collected by me or any third party. If you fill in a form on my website, that data will be temporarily stored on the web host before being sent to me. I do have the option for visitors to sign up to marketing communications. This is optional and again data is stored in GDPR compliant ways.
Finally, please be aware that if you bring a device such as an iPhone/Android phone or smart watch into our sessions, I cannot guarantee that the devices will not be listening, putting complete confidentiality at risk. It may be that your devices will use some of the content we talk about to gather information on you.
If you have any concerns about how I have handled your data, feel free to contact me in the first instance. If you are not happy with my response, you can contact the ICO above, giving them my data controller number.